Rooted in the rich forests of Chhattisgarh, our bamboo collection is thoughtfully handcrafted by skilled artisans who carry forward generations of traditional craftsmanship. Each piece is made using sustainably sourced bamboo, shaped with precision, patience, and care, making every product truly one of a kind.
At Giftware, we don’t just sell products, we curate stories. By bringing these handmade bamboo creations to you, we actively support local artisan communities, promote eco-friendly alternatives, and help preserve India’s timeless craft heritage. Every purchase becomes a step towards sustainable living and meaningful gifting.
Natural, durable, and beautifully minimal, our bamboo products are designed to add warmth, authenticity, and purpose to your everyday spaces and special moments.
We usually dispatch your order within 2 – 3 working days. Once shipped, delivery time depends on your location. Tracking details will be shared via email/WhatsApp.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) for your convenience. COD orders are confirmed before dispatch and may require an additional 2 days for processing. For faster delivery, we recommend choosing prepaid payment options.
What payment methods do you accept?
We accept all major payment methods including UPI, debit cards, credit cards, net banking, wallets, and pay later options. Prepaid orders are processed faster, helping you receive your order sooner.
Can I return my product?
At Giftware, we want you to shop with confidence. If you receive a product that is damaged, defective, or incorrect, we're happy to help.
To request a return or replacement, please contact us within 5 days of delivery and share an unboxing video along with clear photos of the issue. The unboxing video is mandatory, as it helps us verify transit damage and process your request quickly.
Once the issue is verified, we will offer one of the following, at our discretion:
A free replacement of the same product (subject to availability), or
A Giftware store gift card of equivalent value.
Please note that returns are not accepted for reasons such as a change of mind, personal preference, or incorrect product selection by the customer.
Our support team is always here to ensure every genuine concern is resolved promptly and fairly.
Can I cancel my order?
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible.
Can I send this as a gift directly?
Yes, you can ship directly to your loved ones. We ensure safe and presentable packaging.
Do you offer gift wrapping?
Yes, we offer gift wrapping to make your gifts extra special. Simply add your note at checkout under“Special instructions for seller”, or contact us on WhatsApp for personalized assistance. Note: No pricing or invoice is included in gift orders.
Refund Policy
We've got you covered. If you receive a damaged, defective, incorrect, or incomplete order, we'll arrange a replacement or provide a refund in the form of store credit after verification.